City of Toronto Services

Though all your City related questions or complaints can (and sometimes should) be sent to 311, my staff and I are here when needed to liaise between you and the appropriate Division and help guide you through whatever process is applicable.

Parks, Forestry & Recreation

Services under this umbrella run the gamut from maintenance and upgrades to our beautiful City parks, to tree planting and protection, and to the operation of our Community Centres and facilities including pools and skating rinks.

The Parks, Forestry & Recreation Division is responsible for:

• the development and delivery of recreation programs to all ages
• facility management and maintenance
• community development, parks, horticulture and forestry programs, park and open space planning and environmental initiatives
• the operation of specialized services, including the ferries, golf courses, waterfront and regional parks systems

To learn more about this Division please follow the link below:

Planning & Development

Building applications and permits, zoning by-laws and building inspections, Committee of Adjustment variance applications and housing development, are just a few of the issues that fall under this category.

Municipal Licensing and Standards

Have a question about property standards, noise, business licensing, rooming houses, animal services, or park regulations? These are just some of the issues that MLS covers.

Transportation Services

This Division handles seasonal and year-round maintenance of roads and sidewalks, traffic planning and right-of-way

enforcement and management, road safety, signage, some neighbourhood improvements, and the list goes on.

Solid Waste Management Services

Solid Waste Management Services is responsible for collecting, transporting, processing, composting and disposing of municipal and some private sector solid waste, including garbage, recyclables, organics, yard waste, electronics and household hazardous waste. The Division manages four collections yards, one maintenance yard, seven transfer stations, six household hazardous waste depots, two organics processing facilities, Green Lane Landfill and 160 former landfills.