Registration for Toronto summer swim and skate programs and afterschool recreation care


Registration for summer City of Toronto community recreation programs including summer swim and skate programs, and afterschool recreation care (ARC) for the coming school year (starting in September), will begin at 7 a.m. on June 4  across the city – the Etobicoke/York, Scarborough, North York and Toronto/East York recreation districts.

These high-quality, affordable recreation programs fill up quickly, so the public is advised to register starting at 7 a.m. to avoid disappointment. Registering online is the quickest and easiest way to sign up for programs. The number of registrations completed online continues to increase each year and additional capacity has been added to the online registration system. On average, 70 per cent of the daily total of registrations can now be processed in the first hour of each registration day.

The City of Toronto is committed to increasing access to recreational activities by offering yearly credits, free programs and older adult discounts.

Summer swim and skate programs
Before registering for summer swim and skate programs, residents should be aware of the registration date, how to register and payment options. Those who want to register for programs will require a family number and a client number for each member of their family. Before registration day, call 416-338-4386 or speak with staff at a City community centre to get those numbers. More information about how to register is available at http://www.toronto.ca/parks/registration.

Registration is ongoing for summer camps and general programs. Residents can explore recreation program options online at http://bit.ly/1Dd4iYS or by picking up a FUN Guide at City Hall, civic centres, community centres and libraries.

Afterschool Recreation Care programs
Registration for Afterschool Recreation Care (ARC) programs for the upcoming school year (September 2016 to June 2017) begins Saturday, June 4 at 7 a.m. Residents can register for ARC online, by phone or in person, and can obtain more information about ARC programs and registration at http://www.toronto.ca/arc.

Yearly credit (Welcome Policy)
The City of Toronto offers a yearly credit called the Welcome Policy for residents with low incomes that can be used to register for City recreation programs. Those receiving social assistance (Ontario Works) and living in Toronto are pre-approved to receive this credit, and should speak to their caseworker. More information about the yearly credit is available at http://www.toronto.ca/wp.

Free programs
Many community centres offer free recreation programs including leisure swimming and skating, and drop-in programs for children, youth and older adults. More information about free and low-cost programming options is available at http://www.toronto.ca/lowcostrecreation.

Older adult discounts
Torontonians age 60 and older who register for adult programs receive a 50 per cent discount on programming.

The City of Toronto has improved its registration process by adding a fast and easy way to access receipts. Participants can now review and print their own receipts. More information can be found on the City’s website at https://efun.toronto.ca/TorontoFun/Start/Start.asp.

Registrants are asked to update their email address by logging in to their account at https://efun.toronto.ca/TorontoFun/Start/Start.asp or by calling 416-338-4386.


 

Birch Cliff Village Day Out (Saturday May 14th)


On Saturday May 14th from 10:00am to 2:00pm, Birch Cliff Village Day Out will be taking place along Kingston Road between Warden Avenue and Birchmount Road.

Residents looking for more information can contact the automated info line at 647-657-7994.

 

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Reminder: May 6th – Join the Kisses for Keaton Team as they Celebrate Keaton’s 1-Year Milestone of Being Cancer Free


In early May a local student at Fairmount Junior Public School, Keaton Reid, will celebrate one year of being cancer free.

To mark this milestone in her recovery, Keaton’s family would like to give back to an organization that is dear to their hearts – Camp Ooch, a volunteer-based organization that provides year-round programs for children affected by childhood cancer.

If you would like more information on the upcoming events, a number of pages are included below.

 

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Ward 36 Small Business Breakfast – April 12th

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Annual Job and Career Fair – April 6, 2016 – Scarborough Civic Centre


The City’s upcoming annual Job and Career Fair being held at the Scarborough Civic Centre on Wednesday, April 6th from 10 a.m. – 4 p.m.

Over 45 employers will be in attendance sharing information on available jobs in a variety of sectors including administration, finance, government, health care, retail, telecommunication and transportation. Employers include Canada Solo Media, Cosmetic Laboratories, EmergiTEL, Medieval Times, RBC Royal Bank, Simply Green Home Services, Stock Transportation, Toronto Fire Services and VHA Home Healthcare Services.

A list of specific opportunities is available at www.toronto.ca/job-careerfair or by looking in the “news and events” section of our TESS landing page.

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City of Toronto cautions residents about responding to misleading door-to-door sales


City of Toronto cautions residents about responding to misleading communications – Toronto Water does not conduct door-to-door sales

The City of Toronto is receiving complaints from residents who are being given notices such as flyers from independent contractors using door-to-door sales tactics. The notices are designed to appear as if they are City communications about programs and services associated with Toronto Water.

Toronto Water does not conduct door-to-door sales of any kind and does not sell, partner with or endorse any products or services. The public should be wary of any companies offering health-based testing of Toronto’s drinking-water quality or claiming to be working on behalf of the City, or notices saying mandatory City programs require the purchase of services or equipment.

Residents are also advised to exercise caution when solicited for any service and when sharing personal information with people unknown to them. Elderly people are often most at risk for these kinds of solicitations. Anyone suspecting fraud should call the Toronto Police Service at 416-808-2222 or the Ministry of Consumer Services at 416-326-8800.

Residents who have a concern or question about Toronto Water’s programs and services can call 311 or visit http://www.toronto.ca/water. Residents can also submit certain kinds of water-related service requests online at http://bit.ly/1rUMhZe


 

Overhaul of Online Registration Process for City of Toronto Recreation Programs


With registration for the City’s spring and summer recreation programs underway, Mayor John Tory today announced plans to improve the City’s online registration process.

The City of Toronto is Canada’s largest provider of recreation programming, processing 600,000 registrations each year for 80,000 programs and classes at the city’s 135 community centres, 40 indoor arenas and 122 pools.

“Our recreational programs are vital to our city’s health, but the technology used to register for these programs has not kept up with the times,” said Mayor Tory. “I know how frustrating this can be and our goal is to modernize this process so that this important programming can be offered smoothly and efficiently, and our staff resources and time are used effectively.”

Joined by Councillor James Pasternak (Ward 10 York Centre), Chair of the Community Development and Recreation Committee, Deputy Mayor Pam McConnell (Ward 28 Toronto Centre-Rosedale) and Janie Romoff, General Manager of Parks, Forestry and Recreation, Mayor Tory announced that a project director has been hired to lead the replacement of the City’s recreation management system.

The announcement at the Regent Park Aquatic Centre also introduced a three-member Recreation Technology Advisory Group that will help guide short- and long-term improvements to the system’s user experience.

The Recreation Technology Advisory Group includes:

  • Paula Kwan, Head of Global Expansion at Pivotal Labs
  • Alex Norman, General Manager of TechTo
  • Jeremy Bell, Chief of Design at Precision Nutrition

The public is also invited to share their feedback about recreation registration by visiting http://www.toronto.ca/haveyoursay or by joining the conversation on social media using the hashtag #TOrec.

“As the Chair of the Community Development and Recreation Committee, it’s very important to me that the programs and activities that we offer are accessible, equitable and of the highest possible quality,” said Councillor Pasternak. “The technology used to process registrations for these programs must also support those goals, which will be a priority in the replacement of the system.”

The City has worked to improve the registration process through increases in server capacity and efficiency, the addition of web-based payments and e-receipts and the introduction of online purchase of ferry tickets and last-minute booking of available ice times to the system. About 55 per cent more users can access the system at one time, compared to 2013.

The number of registrations completed online continues to increase each year, and additional capacity has been added to the online registration system. In 2009, it took three hours to complete 20,000 registrations; today, the same number of registrations can be completed in just over 15 minutes. On average, 70 per cent of the daily total of registrations can now be processed in the first hour of each registration day.

“We’re serious about improving this system and have invited the advice and feedback of experts and users to help us transform the way we manage program registration in Toronto,” said Romoff. “We have made improvements each year to address the concerns we’ve heard from parents and registrants, but we know that more must be done.”


 

Registration for spring/summer recreation programs opens this weekend


Registration for City of Toronto spring/summer recreation programs opens this weekend

The City of Toronto offers a variety of recreation programs for all ages, skill levels and interests. Registration for spring and some summer recreation programs, including summer camps, begins this weekend.

“The City of Toronto’s recreation programs are so popular because they are high-quality, safe, affordable and fun,” said Councillor James Pasternak (Ward 10 York Centre), Chair of the Community Development and Recreation Committee. “And with such a vast selection of programs, Toronto residents of all ages will find something that appeals to them.”

Registration start dates by program district

Etobicoke York: Saturday, March 5

Scarborough: Sunday, March 6

North York: Tuesday, March 8

Toronto and East York: Wednesday, March 9

Registration starts at 7 a.m. on each of the above dates.

How to register:

Step 1: Get family and client numbers

To sign up for recreation programs, Toronto residents need a family number and client number for each member of the family. Before registration day, call 416-338-4386 or speak with staff at a City community centre to get these numbers. Alternatively, download a New Family Account application form at http://bit.ly/1bs7r8o and email it to the City at pfrcustomerservice@toronto.ca.

Step 2: Choose programs

To find out about and choose programs, visit http:www.toronto.ca/torontofun or look for the Spring/Summer FUN Guide available at City Hall, civic centres, community centres and libraries. Residents are encouraged to have a few program choices for each person in case the preferred program is full.

Step 3: Register
Registration starts at 7 a.m. Many programs fill up quickly. Registering online is the quickest and easiest way to sign up for programs. Be sure to have all information and payment options ready.

There are four ways to register:

  1. Online: Register online at http://efun.toronto.ca.
  2. By phone: Touch Tone Registration (TTR) is available at 416-338-0000
  3. Operator assisted phone call: Call 416-338-4386 to register through a customer service representative.
  4. In person: Register in person at select locations. For a list of these locations, visit http://www.toronto.ca/parks/registration, call 311 or speak to staff at a City community centre.

Parks, Forestry and Recreation programs are popular and many have waiting lists. If it turns out that you are unable to attend the program you registered for, contact your local community centre or call 416-338-4386 so the spot can be offered to someone else.

The City of Toronto offers a yearly credit called the Welcome Policy for residents with low incomes that can be used to register for City recreation programs. Anyone receiving social assistance (Ontario Works) and living in Toronto is pre-approved to receive this credit – talk to your caseworker. More information about the yearly credit is available at http://www.toronto.ca/wp. Many community centres offer free recreation programs, including leisure swimming, skating, drop-in programs and more for children, youth and older adults. Older adults (60 years and older) who register for adult programs will receive a 50 per cent discount. More information about free and low-cost program options is available at http://bit.ly/1At00bg.


 

Scarborough Transit Planning Update – Upcoming Public Meeting


 

Upcoming Public Meeting – Scarborough Transit Planning Update

 

Scarborough Subway

The City of Toronto and TTC together with Metrolinx and GO Transit are working to bring more transit to communities across the city with connections throughout the Greater Toronto Area.

A meeting will take place on Saturday, February 27 at the Scarborough Civic Centre from 9:30am to 11:30am for residents to learn more about integrated transit planning and provide feedback on key projects and studies.

Please register for the project mailing list to ensure you are kept up-to-date about all further opportunities to provide your input.

For more information, and a full list of meetings across the City, visit http://www.scarboroughsubwayextension.ca/


 

Budget Wrap Up

The Budget process is almost wrapped up and the Budget Committee has sent their recommendations to Executive. As Budget Chief, my main focus for 2016 has been about managing your money responsibly. Frankly, we needed to have an honest conversation about our City’s finances and we’ve done that. We also needed a rigorous review of all spending and we’ve accomplished that as well.

My number one priority, and the priority of the Mayor, is to ensure that the City remains affordable for its residents. I wholeheartedly stand by the Mayor when he says he’s not prepared to raise taxes above the rate of inflation. Keeping taxes low is the responsible and respectful thing to do. To achieve this, we have shown the same kind of restraint and discipline you face with your household budget. We all have to make choices, like taking a vacation or getting a new furnace. At the City it may concern a choice between raking our beaches more often and investing in transit.

I believe we have struck the right balance of being financially prudent and making targeted investments in the priorities of residents. We have supported city building, transit, and targeted investments in many areas, including emergency services, the well-being of our most vulnerable citizens, and the arts.

Thank you to those of you who took the time to contact my office and encourage me to stay the course to keep the City affordable.

On the local level, we are making sure that your money is also being spent where you want, and where investment makes sense. Through the public consultation process, the Parks department analysed the feedback for a proposed splash pad at Cathedral Bluffs Park. Due to the lack of support for the project it will be relocated to a park which will actually benefit two wards, including ours. You can access the letter to the Cliffcrest community here.

City Planning staff recently presented an optimized transit plan for Scarborough. This revised plan recognizes the Scarborough Town Centre as a major regional hub best served by a subway – not an LRT. I have always supported a subway to Scarborough Town Centre and I’m pleased that this report has emphasized that. The new plan will provide 23 new stations across Scarborough, provide an express subway from Kennedy station to the Scarborough Town Centre, as well as a new rapid transit service to UTSC – all for the same cost as the original subway plan. This is an evidence-based network plan, and all three components – Scarborough subway, LRT, and SmartTrack – will work together to improve local transit and accessibility for Scarborough residents. Upcoming public consultation for the Revised Scarborough Transit Plan will take place in February, and my office will be providing the specifics once they become available. I look forward to when we finally get shovels in the ground. If you would like more information on the revised plan, City Planning’s report can be found here.